3/23/20 COVID-19 Update

We continue to monitor the situation regarding the coronavirus (COVID-19) and take the steps necessary to ensure you have access to your account information and cash while protecting the health, safety and well-being of our employees and members.

While at this time, the virus has not directly impacted our employees or location, we want to be proactive and follow protocols and procedures that will limit the ability of the virus to spread.

Effective Tuesday, March 24, 2020

Hours of Operations: Monday – Friday 9:00 – 2:00

Members must contact the credit union at 781 324 2241 to access the building.

During these hours we are available via phone or through email.

Phone: 781 324 2241
Email: info@maldenfcu.com

The hours above are in effect until further notice.

Stay in Touch

Moving forward, we will keep you up-to-date on any developments. In the meantime, we encourage all members who are not enrolled in our online services to enroll now to help you manage your finances in the rare instance of an interruption in services or simply to make banking easier.

  • Online Banking & Bill Pay – View account history, check balance, transfer funds and pay bills through any computer with an internet connection.
  • Mobile Banking Access Online banking via the TouchBanking App.

  • eStatements – Receive monthly statements electronically through a secure link.

Please use the links above to learn more about these services. If you need assistance or have questions, please call us at 781 324 2241.

Stay Informed

We recommend that you visit the following sites for additional local, national and global updates related to the coronavirus.

Stay Aware

Please use caution as the coronavirus has provided criminals with an opportunity to commit fraud. MFCU will not call or email you to ask personal account information.

You can visit The Federal Trade Commissions (FTC) website to learn more about coronavirus related scams.

3/17/20 COVID-19 Update Notice

During this time of uncertainty surrounding the spread of the coronavirus (COVID-19), we wanted to reach out to let you know that we are taking all the necessary steps to ensure you will have access to your account information and cash as we continue to monitor the implications of this situation.

While at this time, the virus has not directly impacted our employees, we want to assure you that the safety and well-being of our employees and members is always our top priority.

Our branch is open and we are taking extra precautions such as providing gloves to our employees that handle cash, providing hand sanitizer, and taking extra steps to ensure the surfaces in the credit union such as counters, door handles, desks are cleaned frequently.

Moving forward, we will keep you up-to-date on any developments that may impact branch activity. In the meantime, we encourage all members who are not enrolled in the following online services to enroll now to help you manage your finances in the rare instance of an interruption in services.

  • Online Banking and BillPay – View account history, check balance, transfer funds within MFCU accounts and pay bills through any computer with an internet connection.
  • Mobile Banking – Access your account via the TouchBanking App, make transfers or review account balances and histories. Pay Bills.
  • eStatements – Receive monthly statements electronically through a secure link.

Please use the links above to learn more about these services or enroll. If you need assistance or have questions, please call us at 781 324 2241 or visit our website for additional ways to reach us.

Stay Informed

We recommend that you visit the following sites for additional local, national and global updates related to the coronavirus.

Also, please be aware and use caution as the anxiety surrounding the coronavirus provides criminals an opportunity to commit fraud. Malden Federal Credit Union will not call or email you to ask personal account information. You can visit The Federal Trade Commissions (FTC) website to learn more about coronavirus related scams.

Please stay well and reach out to us with any questions or concerns.

Annual Meeting Postponed and COVID-19 Update

As you know from the news, COVID-19, or Coronavirus has become a much more widespread concern and our thoughts are with those affected.

Malden FCU Annual Meeting
scheduled for March 18th
is POSTPONED until further notice!

 

Our Online Sevices is an important connection point for many of our members, but I would encourage you to seek alternatives that are available 24/7 such as our remote services:

As this situation evolves, we will continue to monitor the spread of the COVID-19 Coronavirus and notify you if there is a change in our operations that could affect how we serve you, our members.

Thank you for your membership.